Contact Info

For help planning your trip to the Lake Placid Olympic Sites or any general inquiries, complete the General Inquiries form below.

General Inquiries »

For questions, changes or cancellation requests regarding an order— whether you purchased online or in-person— complete our Customer Service form below.

Customer Service »

If you have lost any item(s) at the Lake Placid Olympic Sites, please fill out the Lost & Found form below, and our Guest Services staff will contact you if and when your item is returned.

Lost & Found »

Mailing Addresses & Phone Numbers

Olympic Center
2634 Main St, Lake Placid, NY 12946
(518) 523-1655

Olympic Jumping Complex
5486 Cascade Rd, Lake Placid, NY 12946
(518) 302-5919

Mt. Van Hoevenberg
31 Van Hoevenberg Way, Lake Placid, NY 12946
(518) 523-2811

Whiteface Mountain
5021 Route 86, Wilmington, NY 12997
(518) 946-2223
(877) SKI-FACE (snow report)

General Inquiries

Need help planning your trip to the Lake Placid Olympic Sites? Please fill out the form below and we will get back to you as soon as possible.

General Inquiries

  • This field is for validation purposes and should be left unchanged.

Customer Service

For questions, changes or cancellation requests regarding your order, please complete the form below and a customer service representative will be in touch shortly!

  • This can be found on your confirmation email and/or your [email protected] ticket(s) (e.g. 19831623)
  • This field is for validation purposes and should be left unchanged.

Lost & Found

If you have lost any item(s) at the Lake Placid Olympic Sites, please fill out the Lost & Found form below, and our Guest Services staff will contact you if and when your item is returned.

  • 1. Contact Information

    Please complete the following information so we may contact you in case your items have been found.

  • 2. Lost Item(s)

  • Drop files here or
    Accepted file types: jpg, Max. file size: 15 MB, Max. files: 3.
      Photos must be in jpg format and cannot exceed 1.46MB
    • (Provide unique details if possible. For example: phone lock screen, colors, size, manufacturer, etc.)
    • MM slash DD slash YYYY
    • (For example: lodge name, trail, lift, restaurant, etc.)
    • This field is for validation purposes and should be left unchanged.